Cats | Day 2

Not cats like, well a cat. Cats as in categories. I've started working on categories for Caustic Retail. I'm hopping to in time be able to sort noteworthy interactions into these categories. My thought process is, why lean how to handle each interaction, when you can learn how to identify the type of interaction.

As of right now, I've added an about page. This is to help clear up the goal of the site. (given the name, people might think the site is something it isn't.) Its short and to the point.

“The goal of Caustic Retail is not to “demonize” stores, employees, or customers. The goal of this site is to document and analyze interactions with nasty customers. The long term goal is to categorize different types of nasty customers, so we can learn how to better deal with them.” –